Proleno Limited is based at offices in the Bedfordshire countryside where we have our administrative office, customer services department and warehouse all on one site.
A focused business strategy with a strong management style drawn from experience in large multi-nationals, customer relationship management and call centre expertise has enabled the business to grow into Europe's largest online retailer of designer homewares.
We are passionate about customer service and everyone at Proleno is prepared to go the extra mile to ensure customer satisfaction. We only promote products that have been fully tried and tested by us and we try to give as much information about our products as we can, but if you require further information please contact our Customer Services team. They will be more than happy to assist you.
We are committed to our core values and high standards and will not compromise on these, ever. We recognize and value the contribution made to the success of our Company by our employees, clients, customers, suppliers and service providers and will be fair in the way we conduct our business at all times.
We are acutely aware that to develop the business and invest in the future we must be the first to the market with new products at competitive prices and good quality. We will not sell any product without satisfying ourselves that it is suitable and fit for the purpose it is sold, ensuring that each product complies with all necessary certificates and legislation.
We ensure that our advertising and promotional literature is at all times legal, decent, honest and truthful.
We handle our products with respect and act with integrity, commitment and courtesy in all our dealings with customers, clients and suppliers.
We are fully committed as a Company to being the best in our business sector.
We are authorised retailers for Zack, Smedbo, Bialetti, Microplane, Oliver Hemming, AMT Gastroguss, Hahn Cookware and many other design-led brands and we are continually looking for new innovative product ranges to enhance our customer's experience with us.
Proleno Limited, registered in England and Wales, reg. no. 5340052