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customer feedback~

what our customers say to us







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submit feedback~

[click here to submit your feedback]

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07/05~Beautiful, classy item speedily sent. Excellent. Many thanks.
RM, Oxford, UK - 07/05/2008~~~10703~16917~~
30/04~Just a quick note to say many thanks for your prompt and very fast service. I am very pleased with my purchase!
TJ, Great Yarmouth, UK - 30/04/2008~~~10703~16905~~
30/04~Great service! Great communication!
MD, Canterbury, UK - 30/04/2008~~~10703~16903~~
29/04~GREAT SERVICE! THANKS!
LF, Barnsley, UK - 29/04/2008~~~10703~16894~~
25/04~Excellent customer service!
SW, London, UK - 25/04/2008~~~10703~16865~~
24/04~Good Quality. I also have the Sugar & Tea Canisters to match. Very pleased!
LC, Grays, UK - 24/04/2008~~~10703~16863~~
24/04~Very swift delivery, Excellent product!
MX, Manningtree, UK - 24/04/2008~~~10703~16861~~
23/04~Very prompt delivery! Thank you!
PC, Bingley, UK - 23/04/2008~~~10703~16858~~
10/04~Unable to replace my 20 year+ Swan Teasmade in New Zealand, I placed an Internet order with you on Friday 4 April. Imagine my surprise when the new unit was delivered on Wednesday 9 April and was up and running that same evening. Remarkable service from half a world away which was faster than some internal parcel deliveries. I'm impressed. Well done and thank you.
CA, Taupo, New Zealand - 10/04/2008~~~10703~16454~~
09/04~Great design (Zack Foccio range - webmaster). Thanks so much!
MF, Leeds, UK - 09/04/2008~~~10703~16443~~
03/04~It is so refreshing to find a company who delivers everything it promises, packaged brilliantly, arrives on time and is better than you expected.
DH, Cheltenham, UK - 03/04/2008~~~10703~16420~~
31/03~Excellent service and beautiful item!!! Thanks a lot!
DA, Stockton on Tees, UK - 31/03/2008~~~10703~16380~~
30/03~Excellent service and very prompt delivery. Thank you!
EH, Harrogate, UK - 30/03/2008~~~10703~16375~~
28/03~A great product which was delivered promptly with excellent customer service/support options via email.
KS, London, UK - 28/03/2008~~~10703~16370~~
26/03~I was very impressed!
PM, Corby, UK - 26/03/2008~~~10703~16349~~
25/03~Excellent service, item as described, very fast service, many thanks.
MN, Lydney, UK - 25/03/2008~~~10703~16344~~
21/03~Nice product, good price, great service!
AW, Isle of Man, UK - 21/03/2008~~~10703~16311~~
19/03~Just wanted to say what an excellent service. My order arrived yesterday 18 March and was only placed on 16 March (which was a Sunday anyway). And the Spice Boy is perfect!
LR, Kingston-upon-Thames, UK - 19/03/2008~~~10703~16301~~
19/03~Excellent!
NY, Harlow, UK - 19/03/2008~~~10703~16299~~
19/03~Fast delivery, brilliant! Thanks!
LV, Ellesmere Port, UK - 19/03/2008~~~10703~16297~~
18/03~Excellent service - order arrived well packaged and on time.
LP, Basildon, UK - 18/03/2008~~~10703~16278~~
17/03~Thank you for a first class service, very impressed!
RC, Great Yarmouth, UK - 17/03/2008~~~10703~16273~~
16/03~Good communication and fast delivery!
JW, Ellesmere Port, UK, - 16/03/2008~~~10703~16262~~
10/03~Really fast delivery and a neat gadget!
SH, Farnborough, UK - 10/03/2008~~~10703~16207~~
04/03~I bought the bagel guillotine as a gift for my boyfriend who had seen it on the OC...he absolutely loved it!
EC, Penrith, UK - 04/03/2008~~~10703~16162~~
01/03~A huge thanks for the fantastic service received from Proleno. The replacement glass bowl & other items were delivered very quickly. You also went beyond the call of duty in locating a lost grub screw for the butler. I would definitely recommend Proleno.
LW, London, UK - 01/03/2008~~~10703~16138~~
26/02~First class service & lovely espresso machine, just like the Italians like it!
MA, Bristol, UK - 26/02/2008~~~10703~16090~~
22/02~Excellent delivery times and customer service, great product!
HP, Hale, UK - 22/02/2008~~~10703~16053~~
17/02~Excellent service!
DW, Holmrook, UK - 17/02/2008~~~10703~15975~~
14/02~The Proleno staff were extremely helpful.
CP, London, UK - 14/02/2008~~~10703~15954~~
13/02~Arrived promptly and the flasks were exactly what we wanted!
AG, Cardiff, UK - 13/02/2008~~~10703~15944~~
12/02~Superb product, service and delivery!
JM, Pulborough, UK - 12/02/2008~~~10703~15932~~
10/02~Quick, well packaged and product exactly as described. Thank you!
AB, Bath, UK - 10/02/2008~~~10703~15912~~
08/02~Delighted with product and with delivery.
JS, Alsager, UK - 08/02/2008~~~10703~15901~~
07/02~Really fast delivery and great product - thank you!
LP, Brighton, UK - 07/02/2008~~~10703~15889~~
06/02~Five Star Service!
AH, Gillingham, UK - 06/02/2008~~~10703~15874~~
05/02~Very efficient service!
HC, Henley-on-Thames, UK - 05/02/2008~~~10703~15855~~
04/02~Quickly received and great coffee too!
JC, Stoke Poges, UK - 04/02/2008~~~10703~15843~~
01/02~Terrific service!
GB, Erskine, UK - 01/02/2008~~~10703~15555~~
30/01~Transaction went smoothly with no problems. Item as good as described if not better!
SB, Haddington, UK - 30/01/2008~~~10703~15528~~
29/01~Arrived exactly as promised & really well packaged!
CH, West Molesey, UK - 29/01/2008~~~10703~15519~~
28/01~Having smashed my Swan Teasmade Pot, it was such a relief to find someone who supplied spares. This fits perfectly and arrived with minimum delay. Thank you for my morning cuppa!!!
FT, Brighton, UK - 28/01/2008~~~10703~15505~~
28/01~Excellent communication & extremely pleased with item, delivery and timescales!
FT, Brighton, UK - 28/01/2008~~~10703~15503~~
27/01~Great customer service - Great communication!
GW, Hove, UK - 27/01/2008~~~10703~15491~~
21/01~Great design and quality! Thanks so much.
MF, Leeds, UK - 21/01/2008~~~10703~15442~~
20/01~A must for any super cool kitchen - 5 stars!
(Alessi Ship Shape Butter Dish - webmaster)
AT, Sunderland, UK - 20/01/2008~~~10703~15421~~
18/01~Thank you for your most efficient service.
BB, Worksop, UK - 18/01/2008~~~10703~15419~~
17/01~...exactly what I wanted!
VC, Dundee, UK - 17/01/2008~~~10703~15404~~
15/01~Great delivery! Arrived before I even saw the emails confirming order!
PT, Burgess Hill, UK - 15/01/2008~~~10703~15384~~
13/01~Excellent cafetiere! I'm so pleased with it!! Arrived quickly and was well packaged!!!
JB, Isle of Bute, UK - 13/01/2008~~~10703~15363~~
11/01~Very good experience!
CW, Woking, UK - 11/01/2008~~~10703~15351~~
09/01~Excellent, efficient and good quality product - will use again!
JM, Basingstoke, UK - 09/01/2008~~~10703~15331~~
08/01~Extremely well packaged and delivered before expected!
GW, London, UK - 08/01/2008~~~10703~15329~~
Layout Table~~~~10703~15812~~
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