International Delivery

Although we do not deliver directly to customers outside the UK, Proleno has partnered with forward2me, the UK's top-rated parcel forwarding service, which allows you to shop with us from over 200 countries and have your purchases forwarded to your home location, wherever that may be, in as little as two days.

You benefit from free shipping to your UK forwarding address, which you will be given when you create your free forward2me account, and you simply pay forward2me for the onward forwarding. Find out more & create your forward2me account here.

How it works:
Step 1 - You sign up to get a forward2me UK address. Follow the quick & simple steps to sign up with forward2me and receive your personal UK forwarding address.

Step 2 - You order your goods. Order from Proleno using your forward2me address as the delivery address.

Step 3 - forward2me receives and forwards your parcel. On receipt of your goods you receive a notification and the parcels show in your forward2me account. At this stage there is a choice of add on services such as Protect+ should you require them.

Step 4 – Your parcel is shipped. Make payment with a credit card, PayPal account or Bank Transfer. Once payment is made forward2me arranges to ship your package/s using your preferred shipping option.

Step 5 - Your parcel arrives at your doorstep. You will typically receive delivery of your parcel within 1-4 working days after dispatch from the forward2me depot depending on the country you live in and the courier service used. This can also vary depending on local customs processes. Customs duties may be payable in some countries and are your responsibility. You will need to sign for your goods when they arrive.